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Book your Apple Repair

Whether you’re looking to speak to an Apple repair expert, drop your device off in-store, 
or arrange a collection with our collect and repair service, we’ve got you covered.

Book a Repair In Store

Book an Appointment

Book an appointment on support.apple.com
and select 'Sync'
for in-store appointment with us.

Book Now
Book a repair collection

Arrange a Collection

We collect, repair and return devices. Free
for Mac, iPad, iPhone, Watch and Beats.

book a repair phonecall

Speak to an Expert

Get in touch with one of our experts to
discuss your support requirements.

Get in Touch

Preparing your device for repair

Booking your device in for repair? We’ll ask you to follow a few simply steps to prepare
your device before booking it in with us. Check out these steps for iPhone, Mac, iPad and Watch.

iPhone SE

How to prepare your iPhone for Service

Before booking your iPhone in for repair, we ask that you take the following steps. First, ensure that you have backed your iPhone up – this helps to protect you against data loss. Next, we ask that you disable Apple’s ‘Find My’ security service from your device, and this can stop us from being able to process your repair.

Finally, pleased ensure that any accessories, including your SIM card and case are removed from your device. We do not need the box, charger, or any other accessories with your device.

How to prepare your Mac for Service

Before booking your Mac in for repair, we ask that you take the following steps. First, ensure that you have backed your Mac up – this helps to protect you against data loss. Next, we ask that you disable Apple’s ‘Find My’ security service from your device, and this can stop us from being able to process your repair.

Finally, pleased ensure that any accessories, including your case (where applicable) are removed from your device. We do not need the box, charger, or any other accessories with your device.

Apple MacBook Pro 16" - Touch Bar and Touch ID - Space Grey
iPad 7th Gen family - category

How to prepare your iPad for Service

Before booking your iPad in for repair, we ask that you take the following steps. First, ensure that you have backed your iPad up – this helps to protect you against data loss. Next, we ask that you disable Apple’s ‘Find My’ security service from your device, and this can stop us from being able to process your repair.

Finally, pleased ensure that any accessories, including your SIM card (where applicable) and case are removed from your device. We do not need the box, charger, or any other accessories with your device.

How to prepare your Apple Watch for Service

Before booking your Apple Watch in for repair, we ask that you take the following steps. First, ensure that you have backed your Watch up – this helps to protect you against data loss. Next, we ask that you disable Apple’s ‘Find My’ security service from your device, and this can stop us from being able to process your repair.

Finally, pleased ensure that any accessories, including cases are removed from your device. We do not need the box, charger, or any other accessories with your device.

Apple watch series 4

Get in touch

0330 159 5900 | [email protected] | 63 Deansgate, Manchester M3 2BW

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