Apple Troubleshooting Courses

Apple Repair Courses

Want to learn how to troubleshoot and repair iPhone, iPad, Mac or other Apple devices? These courses will help you understand how to support and repair the Apple technology used in your school, business, or other organisation.

Our experts will take you on a tour of a range of deployment tools and programmes, covering the key features and uses for each element. They will then walk you through the essentials, with a step-by-step guide on how to complete key tasks.

Apple Device Troubleshooting

3-4 HOUR COURSE | CLASSROOM & REMOTE

In this course we will focus on basic troubleshooting practices. This includes troubleshooting for both device-level and MDM-level issues. We will also explore the options for restoring a device when all else fails, some areas of MDM, Apple Configurator 2, and Activation Lock.

Deployment Programmes

2-3 HOUR COURSE | CLASSROOM ONLY

This course allows delegates to take a guided exploration of Apple School/Business Manager. Within the School or Business Manager environment, we will also discover: Apps & Books, Automated Enrolment, Managed Apple IDs, SFTP Uploads, and more.

Apple Certified iOS Technician

3-DAY COURSE | CLASSROOM (TBC)

During this course, delegates will learn how to diagnose, troubleshoot, and repair iOS devices using Apple’s official tools and procedures. Successful completion of the course and exam provides delegates with the Apple Certified iOS Technician (ACIT) accreditation.

Apple Certified Mac Technician

5-DAY COURSE | CLASSROOM (TBC)

During this course, delegates will learn how to diagnose, troubleshoot, and repair Mac devices using Apple’s official tools and procedures. Successful completion of the course and exam provides delegates with the Apple Certified Mac Technician (ACMT) accreditation.

Bespoke Sessions

CLASSROOM & REMOTE SESSIONS

Want a bespoke session for your team? Our experts can work with your organisation to build the perfect course to suit your Apple troubleshooting and repair needs – including the diagnostic training of software like Jamf. Our experts can also support with integration troubleshooting for Directory Services.

Make an enquiry

For more information on the course and to book your place, get in touch

0330 159 5900 | [email protected]

  • This field is for validation purposes and should be left unchanged.

* Minimum number of delegates applies. Excludes VAT at 20%